Terms of Service

These Terms of Service (“Terms” or “Agreement”) are a contract between you (the Customer) and us (“SL” or “we”). They describe the services provided when you sign up for an account with us, define aspects of our business relationship, and set forth the terms and conditions that apply to your access to and use of the websites, products, and services. Using our Services or signing up for a Free Account indicates agreement with and acceptance of these Terms.

General Terms

Account: An Account is created when an individual, company, or other entity signs up to the platform with a username and password.
Customer: The person company, corporation, organization, or other entity that manages the account, whose name appears on the credit card that pays for the Subscription.
Agreement: These Terms of Service and any materials, contracts, conditions, or other documents referenced or linked to herein, without limitation.
Confidential Information: Any information marked confidential, identified as confidential at the time of disclosure, or that ought reasonably to be considered confidential, whether received in writing, visually, electronically, or orally.
Services: The platform that enables you to create, publish/share, suppression lists.
Site: The website suppressionlist.app, and all subdomains and sub-directories therein.
Subscription Period: The thirty day period between billings.
Trial Period: The first thirty days of a new account is the Trial Period. You agree not to  create additional accounts for the purpose of obtaining additional Trial Periods.
List owners: The users who access services.
End-user(s): The users who unsubscribe from a list.

Your Account

Your email/id and password is the only way to log in and access your Account. You understand and agree that you are responsible for maintaining the confidentiality of your account info. You agree to provide true, accurate, current, and complete information about yourself, or the entity you represent, and you agree not to misrepresent your profile information.

In compliance with this Agreement, you have the right to access and use the Services. This right is non-transferable, and you agree not to disclose your login to any Third Party. You are solely responsible for all activities that occur within your Account. If you become aware of any unauthorized use of your account you are responsible for notifying us immediately.

Billing information can be updated from within your account, and may only be changed by you. SL will not change your billing information for you, under any circumstances, and will not be held responsible if an unauthorized party accesses your account or changes your billing details. SL does not see or store full credit card numbers at any time.

Fees

You agree to pay all fees. Such fees will be billed in advance for each month and are non-refundable. You agree that you may not be refunded or credited for partial months of service, OR for periods in which your account remains open but you do not use the services. If you exceed any usage in your subscription, we may charge you for such overages on your next invoice.

We reserve the right to modify our rates at any time upon thirty (30) days written notice by posting these changes to the site or by notifying you via email. Should you continue to use the services after these changes go into effect, you will be responsible for paying the new rate.

You agree that SL and its third party service providers  may store your credit card. You expressly authorize us to charge you fees for Services purchased. If the payment card you provide expires and you do not update your payment card information or cancel your Subscription, you authorize us to suspend your Account until your billing details have been updated.

Duration, Renewal and Cancellation

Your subscription is valid for a month. If you upgrade to a higher-level subscription during the subscription period, you will have immediate access to those higher level features. You are not allowed to downgrade to a lower-level subscription.

You may cancel your monthly subscription at any time, within your account or by sending an email from the email address associated with your account. In case of email we reserve the right to verify your identity and additional security questions.

Any cancellation must be completed at least seven (7) days prior to the end of your subscription period, otherwise, billing for the next month or year will be processed automatically. Cancellations performed after billing are not entitled to refunds.

Account deletion removes all data. We are not responsible for any content lost as a result of account deletion.

We reserve the right to change our data storage and processing capabilities and procedures at any time, without notice or liability, subject to applicable laws.

SL reserves the right to terminate this agreement at any time, for any reason, and at our sole discretion, without liability. A reason for such termination may be, but is not limited to, failure to comply with these Terms. We reserves the right to modify, suspend, or discontinue the Site and/or Services for any reason, with or without notice.

Property Rights and Monitoring

You represent that you own any content you upload. You agree that SL is not responsible for any violations of 3rd party rights in any data that you submit, upload, or otherwise add to SL.

We reserve the right to monitor the security and integrity of our Site. By using the Services, you agree that we may, with or without prior notice or notification, for any reason, and at our sole discretion, immediately suspend your access to the Services, remove content, and/or terminate this agreement.

Free Trial

From time to time and at our sole discretion, we may offer you the opportunity to try a new product or service for free for a limited time. Whether you wish to continue using the Services before the end of the trial period you must send a subscription order. At the end of the trial period we will delete all content related to your account (items, lists, campaigns, etc.).

You shall not sign up for multiple accounts in order to receive additional benefits. We may terminate or suspend a trial account at any time without notice or liability.

We are not responsible or liable for any adverse impact caused by or connected with a trial account.

Collection and usage of Information

The services are intended to be used to manage email suppression lists or phone lists. You are not allowed to collect, store and disclose sensitive information like financial, medical,and familial information about identifiable individuals.

Data provided by the end-users (email or phone numbers) in the opt-out process can be accessed only to monitor unsubscribe requests.

Under no circumstances the information provided by the end-user can be used, reproduced or distributed for purposes not covered by this agreement. It’s expressly forbidden to use information to contact the end-users and/or send them unsolicited promotional messages.

YOU AGREE TO INDEMNIFY US HARMLESS FOR ANY CLAIM MADE BY ANY THIRD PARTY RELATED TO YOUR USE OF THE SERVICES.

You agree not to disclose verbally, electronically, in writing, or in any other manner any confidential information that you have acquired or learned during the term of this agreement or following the expiration or termination of this agreement.

Disclaimer and Limitation of Liability

WE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, SECURITY, OR ACCURACY OF THE SITE, SERVICES, OR DATA MADE AVAILABLE FROM THE SERVICES. YOUR USE OF THE SITE OR SERVICES ARE AT YOUR SOLE RESPONSIBILITY AND RISK. THE SITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE DISCLAIM ANY WARRANTY THAT THE SITE, THE SERVICES, OR ANY CONTENT, INCLUDING, WITHOUT LIMITATION, ANY THIRD PARTY SOFTWARE AND CONTENT, WILL MEET YOUR REQUIREMENTS OR BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE, SERVICES, AND SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU AGREE THAT FROM TIME TO TIME WE MAY REMOVE THE SITE OR CEASE PROVIDING THE SERVICES FOR INDEFINITE PERIODS OF TIME WITHOUT PRIOR NOTICE OR NOTIFICATION. YOUR ACCESS TO AND USE OF THE SITE AND SERVICES MAY BE INTERRUPTED OR SUSPENDED FROM TIME TO TIME FOR ANY REASON, INCLUDING, BUT NOT LIMITED TO, EQUIPMENT MALFUNCTIONS, PERIODIC UPDATING, MAINTENANCE OR REPAIR OF THE SITE OR SERVICES, OR OTHER ACTIONS THAT WE MAY ELECT TO TAKE. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE NOT ENTITLED TO DAMAGES OR ANY OTHER FORM OF COMPENSATION OR RELIEF WHEN OUTAGES, DELAYS, DOWNTIME, MALFUNCTIONS, SECURITY OR SYSTEM BREACHES, OR OTHER INTERRUPTIONS OF SERVICE OCCUR. WE ARE NOT RESPONSIBLE FOR THE ACTS, OMISSIONS, OR FAILURES OF ANY THIRD-PARTY CONTENT, SERVICE, NETWORK, OR SOFTWARE OR HARDWARE PROVIDER, INCLUDING BUT NOT LIMITED TO, INTERNET SERVICE PROVIDERS, HOSTING SERVICES USED BY SL, TELECOMMUNICATIONS PROVIDERS, CONTENT PROVIDED BY OTHER USERS, OR ANY SOFTWARE OR HARDWARE NOT PROVIDED BY SL. NO ADVICE OR INFORMATION, WHETHER COMMUNICATED ORALLY OR IN WRITING, FROM SL EMPLOYEES, OR VIA THE SITE OR SERVICES, SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT. YOU AGREE THAT NEITHER SL NOR ITS OFFICERS, DIRECTORS, AFFILIATES, LICENSORS, EMPLOYEES OR AGENTS, WILL BE HELD LIABLE TO YOU OR ANY THIRD PARTY ACTING ON YOUR BEHALF, FOR ANY TANGIBLE OR INTANGIBLE DAMAGES OR LOSSES ARISING FROM OR RELATING TO THIS AGREEMENT.

Dispute Resolution

In any dispute between you and SL relating to this Agreement, you agree that the dispute shall be governed exclusively by the laws of Spain.  You agree that you will not bring a claim under or relating to this agreement more than twelve (12) months from when your claim first arose.

Severability

If any portion of this agreement is deemed unlawful, void, or unenforceable by any arbitrator or court of competent jurisdiction, such decision will not invalidate the agreement as a whole. Only that portion that is unlawful, void, or unenforceable will be stricken from this agreement.

Miscellaneous 

This Agreement replaces and supersedes any other prior or contemporaneous agreement, representation, or discussion, oral or written, and may not be changed except in writing, and signed by us.